feddy.ca

Jon Fedyk’s Résumé

Employment history, education and other facets of my professional career.

Qualifications

• Increasing expertise and responsibility in 15 years in Information Technology positions.
• 5+ years experience managing and administrating GNU Linux/Unix systems.
• 12+ years experience managing and administrating Microsoft Windows systems.
• I hold a Microsoft Certified Systems Engineer (MCSE) designation.

Employment History

The Co-operators Life Insurance Co.
Technical Platform Analyst

August 2003 – Present

• Plan and design server rooms for current needs and growth, overseeing two data centres hosting eight Intel x86 server racks.
• Manage, design, implement and maintain the Intel server platform environment, running Microsoft Windows and Linux operating systems.
• Support the needs of the business by participating in business initiatives and implementing new technologies.
• Technologies managed include Windows Active Directory Services, Internet Information Services (IIS), Microsoft SQL Server, Microsoft ISA Server, VMware Infrastructure, Apache HTTP Server, MySQL and PHP.
• Maintain uptime of critical business systems.
• Develop processes, applications and scripts to enable the efficient management of over 150 servers.
• Analyze and solve complex technical problems as third level support.

PC / LAN Analyst

April 2000 – August 2003

• Developed tools and processes to improve team efficiency.
• Performed analysis and troubleshooting as second level support for internal clients remotely and locally.

Information Systems Management (ISM)
Support Analyst
Outsource Placement – SaskPower IT Business Support – Procurement Team Lead

1999 – 2000

• Developed processes and procedures for conversion to SAP R/3 system.
• Researched and analyzed technical purchases to ensure architectural structure was preserved.
• Evaluated technical requirements and provided an effective solution for adoption into operations.

Outsource Placement – SaskPower Lotus Notes conversion and Microsoft Office 97 rollout

1998 – 1999

• Installed appropriate software on client computers and converted users from existing cc:Mail client to Lotus Notes.
• Registered users, created databases and performed other Notes administration functions.
• Analyzed and solved problems encountered during installs and conversions through remote workstation takeover or workstation visits.

Information Systems Management — BC (ISM-BC), Mobility Business Unit

1996 – 1998

Quality Assurance Analyst – Team Leader

• Provided technical support for twenty-person office.
• Managed multiple projects simultaneously under the pressure of tight deadlines.
• Responsible for source code integrity in multiple testing environments.
• Designed, developed, implemented and maintained a tracking/reporting system for software fixes.
• Supervised Quality Assurance testing teams for multiple clients.
• Performed analysis on new enhancements and coordinated testing on combination IBM AS/400 and Mainframe platform system.
• Reported project progress to vertical managers on a regular basis.

Previously

The Canadian Salt Company Ltd.
Computer Operator

1995 – 1996

Northwest Digital Ltd.
Administrator/Sales and Technical Support

1992 – 1994

Education

Diploma received in Business Administration
Diploma received in Business Marketing
Saskatchewan Institute of Applied Sciences and Technology (SIAST)

September 1989 – December 1991

Tags

server administration, web administration, Linux, Apache, MySQL, PHP, Gentoo, Windows Server, IIS, SQL Server